Refund Policy

At Doctor Academy, we aim to provide high-quality digital educational content. Please read our refund policy carefully before making any purchase.

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1. Digital Products & Online Courses

All courses, recorded content, and digital materials offered on Doctor Academy are considered digital products.

• Once access to a course or digital content is granted, the purchase becomes non-refundable.
• Refunds are not provided for partially completed courses or unused access.

2. Live Courses & Zoom Sessions

• Payments for live courses or Zoom sessions are non-refundable once the session has started.
• If a live session is canceled by Doctor Academy, users may be eligible for a full refund or rescheduling.

3. Exceptional Cases

Refund requests may be reviewed only in the following cases:

• Duplicate or accidental payments.
• Technical issues preventing access that cannot be resolved.

All requests must be submitted within 7 days of the payment date.

4. How to Request a Refund

To request a refund (if applicable), please contact our support team with payment details and a clear explanation of the issue.

Refund requests are reviewed on a case-by-case basis in accordance with this policy. Approval of refunds is at the sole discretion of Doctor Academy.

5. Policy Changes

Doctor Academy reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.